Privacy Policy

1. Introduction

Joinue LLC ("we", "us", or "our") operates QOR Flow ("Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We are committed to protecting your privacy and ensuring you have a positive experience on our Service. By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Company information (company name, address, tax identification numbers)
• Billing and payment information
• Profile information and preferences

2.2 Business Data

As part of using our Service, you may upload, store, and process business data including:

• Parts and products catalogs
• Customer and vendor information
• Sourcing requests and quotes
• Purchase orders and shipment data
• Other business-related information you choose to store in the Service

2.3 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Log data (access times, error logs, performance data)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and security threats
• Personalize and improve your experience
• Comply with legal obligations

We do not sell your personal information to third parties. We may share your information only as described in this Privacy Policy.

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting and infrastructure providers (e.g., Supabase)
• Payment processors
• Email and communication services
• Analytics and monitoring services

These service providers are contractually obligated to protect your information and may only use it for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different Privacy Policy.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Types of cookies we use:

• Essential Cookies: Required for the Service to function properly
• Authentication Cookies: Used to maintain your login session
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how visitors use our Service

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure data centers and infrastructure
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at info@qorflow.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

9. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there. By using our Service, you consent to the transfer of your information to the United States.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to delete personal information we have collected from you
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at info@qorflow.com.

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR), including:

• The right to access, update, or delete your personal information
• The right of rectification
• The right to object
• The right of restriction
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us at info@qorflow.com.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective, if the changes are material. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Joinue LLC
Email: info@qorflow.com

For data protection inquiries, you may also contact our Data Protection Officer at the same email address.

By using QOR Flow, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.